Back office and KPIs
Time tracking, operator efficiency, performance metrics and shift load.
Product
Y-Club
Premium concierge service with a back office
Shipped
Year2022
The challenge
What the client faced
The task the client came with and why it could not be solved before.
A concierge service runs around the clock across dozens of countries. Without tracking workload and operator performance, service quality rests on individuals rather than on process.
Mechanics
What is inside
The mechanics the product is built from.
A broad service catalogue
Aviation and yachts, restaurants and premieres, transfers, events, a personal assistant, health.
Confidentiality
A closed data environment and absolute privacy of client requests.
Technology
What it is built on
The platform, the stack and the devices the product runs on.
Technologies
- Odin
- SSR
Platforms
- Web
Links
Where to look
The product website and the materials about it.
Live demo
Demo access is provided on request.
Track record
Projects with this product
Projects where this product is already running.
Need a product like this under your brand?
We will deploy it white-label, tune the processes and onboard your team.