Product

RC Club

Concierge system for a closed business club

Shipped
ClientRoscongress Foundation Year2024

The challenge

What the client faced

The task the client came with and why it could not be solved before.

A club with demanding service standards ran communication across scattered channels. Requests were lost, there was no analytics, and training an operator took weeks.

Mechanics

What is inside

The mechanics the product is built from.

Requests without internet

A member sends a request from a plane — the moment there is a connection, it reaches the operators.

Service builder

New service types and forms are created in the admin panel without shipping an app update.

Analytics on clients and staff

Response time, share of closed requests, interests and preferences of individual members.

Content management

News, events, partners and services are edited on the fly, with scheduled publishing.

Technology

What it is built on

The platform, the stack and the devices the product runs on.

Technologies

  • Odin
  • Microservices
  • WebSocket
  • Offline sync

Platforms

  • iOS
  • Android
  • Web

Links

Where to look

The product website and the materials about it.

Live demo

Demo access is provided on request.

Get in touch

Need a product like this under your brand?

We will deploy it white-label, tune the processes and onboard your team.