One entry point instead of a chat thread
A request goes into the service rather than into someone's personal chat: the client has one entry point, and the work does not depend on who happens to be on shift.
Shipped
Amili
The Amili concierge service takes on everyday errands and arranges what is hard to arrange alone: private events, meetings with celebrities, bespoke travel, healthcare and children's programmes. The service is reachable by phone, in the app and in a messenger.
- Platforms
- Web, iOS, Android, Messengers
- Role
- Development and deployment
- Distinction
- A personal assistant
The thinking behind it
What stood behind the project and which decisions shaped it.
Healthcare and children
Treatment at clinics in Russia and abroad, second opinions, and selecting clubs, courses, camps and an education strategy.
Errands and experiences in one service
Household help, specialist visits and relocation sit alongside private events and bespoke itineraries.
Technologies
- React Native
- SPA
- Messenger integration
A similar challenge?
Tell us what needs building. We will work through the task and propose a solution.